Lazada coding

1.【900639--郑剑浩】lazada刊登报错为查询到数据库，但是根据报错信息翻译过来的意思是违禁品
 E500: Create product failed: QC rule checking faled(PH SG TH111589) Flammable items are prohibited
due to logistic control. For more info please refer to our LGS solution pack

>回复：未查到刊登的日志，但是从截图报错信息看应该是刊登的商品 包含了违禁品 ，由于物流控制，禁止使用易燃物品，让用户检查下商品中是否包含违禁品并重新刊登

2. 【295918--郑剑剑】lazada刊登报错什么原因呢sku:RICK 01Dreamer17：{"LAZADA_PH":"SYNC_FAIL","errors":{"LAZADA_PH":"Price & Stock:C008:Duplicate sales attribute, the repeated attribute is "}}

>回复：销售属性重复了，换成其他名字重新刊登试试
平台回复：发现该类目并没有销售属性， "customize"需要改为false
[图片]
![](/media/202308/2023-08-24_171054_6738790.014807664289121725.png)

3. 141960--周思琪，lazada刊登失败
create product failed: The category is not permitted

>类目不允许，需要用户去找平台客服授权下

4.  上架产品，单独上印尼就可以，六国发布印尼就显示白名单不通过呢   平台lazada 店铺名  骇流科技-Lazada 28 站my    sku   28站18蛇吊坠Silver
{"LAZADA_ID":"SYNC_FAIL","errors":{"LAZADA_ID":"BIZ_CHECK_MANGROVE_RULE_QC:BIZ_CHECK_MANGROVE_RULE_QC:Memeriksa kualitas, (E145486)Due to tightening government policy regarding import of products into Indonesia, only authorized sellers are allowed to sell in this category.印尼跨境将只针对符合平台印尼售卖规则且审核通过的部分跨境商家开放。"},"ItemId_LAZADA_SG":2598077458,"LAZADA_SG":"SYNCED","ItemId_LAZADA_TH":4294077941,"LAZADA_TH":"SYNCED","ItemId_LAZADA_PH":3468546438,"LAZADA_PH":"SYNCED","ItemId_LAZADA_VN":2108639905,"LAZADA_VN":"SYNCED","ItemId_LAZADA_MY":3349872886,"LAZADA_MY":"SYNCED"}

>经过排查， 客户刊登成功的用的印尼站点的 店铺所以能成功，刊登失败用的全球店铺刊登发布印尼站点失败。而平台报错“由于政府收紧了向印度尼西亚进口产品的政策，仅允许授权卖家销售此类产品“。让用户咨询下平台方，平台最近发布印尼站点的规则
select * from t_lazada_task where id in (133150402092761938,132938683827343648)

5.  141960--黎晨   Lazada刊登报错：The request has failed due to a temporary failure of RPC server
https://mabangerp.coding.net/p/kandeng-kaifa/bug-tracking/issues/8616/detail

>这个是全球刊登
平台回复是因为/product/global/create 接口得请求地址应该是MY，不是SG
查了一下店铺授权表site是sg,但是全球店铺的主站点应该是my
查看代码
全球刊登也应该走my的域名但是因为传进来的是site所以地址走下面了

6.发布全球商品的时候，其他4个站点都发布成功，只有sg站点没有响应，单独调sg站点刊登报错
{"code":"4224","type":"ISP","message":"E500: Create product failed","detail":["{"success":false,"error":{"venture":["Seller's account are inactive or not verified in all publish venture."]}}"],"request_id":"2141276616739505244595723"}

>平台回复：sg 站点账号还没有通过审核，可以去问下客服

7.  E500: Create product failed: If you upload a sku picture, then all sku must be uploaded.

>平台那边昨天已经处理了图片问题了，让用户重新刊登试试

8. Create product failed .The category is not permitted

>类目不允许，需要用户去找平台客服授权下
MY单站点能发布成功，不代表GSP也能发布成功。
GSP后台发布产品页面检索对应类目肯定是搜不到的，
要商家发完整的类目联系下后台客服，看能不能加对应的类目权限。

9.LAZADA_ID":"商品该站点未发布成功，请确认是否包含违禁词"},"LAZADA_VN":"SYNC_FAIL","LAZADA_ID":"SYNC_FAIL","ItemId_LAZADA_TH":4305970480,"LAZADA_TH":"SYNCED","ItemId_LAZADA_PH":3480692996,"LAZADA_PH":"SYNCED","ItemId_LAZADA_MY":3359844744,"LAZADA_MY":"SYNCED"} 
https://mabangerp.coding.net/p/kandeng-kaifa/bug-tracking/issues/8332/detail

>全球刊登，部分同步失败
erp任务id: 2393025
中台任务id:135352441739248566
平台回复，单独发布SG站点报错，
Seller's online product quantity has reach limit in all publish venture，"request_id": "210122a416705702914192538"
卖方的在线产品数量已达到上限
单独发布VN站点报错：
please review product price to ensure accuracy. \nMax price: 1,000,000 VND\nMin price: 1 USD","QC rule checking failed.(VN146189) Please review product price to ensure accuracy. Min price: 1 USD ; Max price: 1,000,000 VND request_id": "2102ebef16705703586508542"
VN站点的价格不在范围内
单独发布ID站点报错：
Due to tightening government policy regarding import of products into Indonesia, only authorized sellers are allowed to sell in this category. "request_id": "212a6f1316705704008177364"
印尼跨境将只针对符合平台印尼售卖规则且审核通过的部分跨境商家开放

10.  失败原因：{"LAZADA_PH": "SYNC_FAIL", "errors":{"LAZADA_PH": "BIZ_CHECK_MTEE_RULE_QC:质量检查，未通过Lazada政策（R_4759337）。[GRS 3030] 您所销售的商品由于在产品图片、标题或描述中存在竞争对手的关键词而被禁止在Lazada销售。"}}。

>描述中包含了shopee单词，在描述中去掉shopee单词重新刊登试试
11. Weapons are prohibited due to logistic control
>平台回复一般是标题 或者 描述里面有关键词 触发了 报错，让用户检查一下标题或者描述重新刊登一下或者使用后台用相同的参数尝试刊登一下

12. 报错：失败原因：{"LAZADA_SG":"SYNC_FAIL","errors":{"LAZADA_SG":"SYSTEM_EXCEPTION"}}

>平台回复后台用测试店铺是正常的，让用户重新刊登试试

13.LAZADA MY"."SYNC FAIL""errors”.[LAZADA MY”"BIZ CHECK MANGROVE RULE QC:BIZ CHECK MANGROVE RULE QCQuality Check, (E143819)This product is not allowed to besold. For more information, please refer to our prohibted item guidelines

>让用户确认一下在平台后台刊登的时候是否使用的单站点店铺刊登成功的，在马帮刊登使用的全球站点进行刊登失败，请确保两个店铺是否一样。如果不一样说明，当前商品在马来站点有限制，必须使用本地店铺才能刊登成功

14.Unexpected internal error

>检查分类，当前分类不存在。可换取分类或联系lazada 在线人员添加当前分类，

15.Products are only allowed to be listed in this category（Toys）by whitelisted seller

>给定的sku和店铺查出来的刊登失败是因为印尼政策收紧的的原因 只针对符合平台印尼售卖规则且审核通过的部分跨境商家开放，或者印尼本土的卖家开放，解决这个问题需要用户去咨询一下平台的帮助中心或咨询中心
erp任务id:393190
图片中的sku刊登报错：是因为产品仅允许被列入白名单的卖家才能使用该分类（玩具），请找对应的运营人员咨询一下。
erp任务id:663168

16.{"LAZADA_TH":"SYNC_FAIL","errors":{"LAZADA_TH":"BIZ_CHECK_MTEE_RULE_QC:ตรวจสอบคุณภาพ, Failed by Lazada Policy(R_4660103): These categories are only to be shipped by Truck sellers. Please contact PSC for more information."}}

>已经跟平台沟通过，平台回复 让用户去找一下平台的客服，提供站点、店铺以及类目id, 类目id是7277

17.Gambar produk tidak boleh berisi URL non-Lazada. Mohon hapus untuk melanjutkan

>不能上传非lazada 的url
描述中的图片格式不正确 src 后面的图片没有单引号或双引号，导致程序不能匹配图片进行替换
<img style="max-width: 100.0%;" src=https://cbu01.alicdn.com/img/ibank/O1CN01CUgUAS291G6j5ZcHQ_!!2992258007-0-cib.jpg?width=750&height=723>

18.{"code":"4213","detail":["{\"success\":false,\"error\":{\"global_error\":[\"Fail to migrate image.https://my-live-02.slatic.net/p/a83e25fa3e992b0bab35dd45c7cbbeb0.jpg: fail to get migrated image.,https://my-live-02.slatic.net/p/a7ac2d2795d519d4ad3691e6d59528c2.jpg: fail to get migrated image.\"]}}"],"type":"ISP","message":"E500: Create product failed","request_id":"21411dbe16759341284968139"}

>图片问题，已经和平台沟通了，平台那边回复说已经做了处理，让用户重新刊登试一下

19.{"code":"0","data":"{\"LAZADA_MY\":\"SYNCED\",\"ItemId_LAZADA_MY\":3427625755,\"LAZADA_ID\":\"SYNC_FAIL\",\"LAZADA_PH\":\"SYNCED\",\"LAZADA_VN\":\"SYNCED\",\"ItemId_LAZADA_PH\":3568716955,\"ItemId_LAZADA_VN\":2166983295,\"LAZADA_SG\":\"SYNCED\",\"LAZADA_TH\":\"SYNCED\",\"ItemId_LAZADA_SG\":2652150423,\"ItemId_LAZADA_TH\":4406205921,\"errors\":{\"LAZADA_ID\":\"CB ID - Watches Sunglasses Cat Whitelist\"}}","success":true,"request_id":"2140c3e616759078453457744"}

>应该是印尼需要申请白名单，建议把对应的类目id 和 店铺 发给 卖家后台客服 资讯下

20.
{"globalMessage":"{\"code\":\"4180\",\"detail\":[\"{\\\"success\\\":false,\\\"error\\\":{\\\"sku_info\\\":{\\\"sku0\\\":{\\\"size_diaper\\\":[\\\"The sale property value is invalid.\\\"]}

>当前sku属性中名为size_diaper的属性没有以下属性值M1,S1,L1，让用户重新修改一下对应的属性值为S M L XL XXL等值重新刊登

21..你好，麻烦帮忙看下。客户设置的价格是45美元和25美元。这个报错是怎么来的呢
{
"code": "4159",
"detail": ["{\"success\":false,\"error\":{\"sku_info\":{\"sku0\":{\"special_price\":[\"Sale price discount at Thailand should not be more than or equal to 50%. Currently, price is 2173.00 THB, and sale price is 948.00 THB.\"]},\"sku1\":{\"special_price\":[\"Sale price discount at Thailand should not be more than or equal to 50%. Currently, price is 2173.00 THB, and sale price is 948.00 THB.\"]},\"sku2\":{\"special_price\":[\"Sale price discount at Thailand should not be more than or equal to 50%. Currently, price is 2173.00 THB, and sale price is 948.00 THB.\"]},\"sku3\":{\"special_price\":[\"Sale price discount at Thailand should not be more than or equal to 50%. Currently, price is 2173.00 THB, and sale price is 948.00 THB.\"]},\"sku4\":{\"special_price\":[\"Sale price discount at Thailand should not be more than or equal to 50%. Currently, price is 2173.00 THB, and sale price is 948.00 THB.\"]},\"sku5\":{\"special_price\":[\"Sale price discount at Thailand should not be more than or equal to 50%. Currently, price is 2173.00 THB, and sale price is 948.00 THB.\"]},\"sku6\":{\"special_price\":[\"Sale price discount at Thailand should not be more than or equal to 50%. Currently, price is 2173.00 THB, and sale price is 948.00 THB.\"]},\"sku7\":{\"special_price\":[\"Sale price discount at Thailand should not be more than or equal to 50%. Currently, price is 2173.00 THB, and sale price is 948.00 THB.\"]},\"sku8\":{\"special_price\":[\"Sale price discount at Thailand should not be more than or equal to 50%. Currently, price is 2173.00 THB, and sale price is 948.00 THB.\"]},\"sku9\":{\"special_price\":[\"Sale price discount at Thailand should not be more than or equal to 50%. Currently, price is 2173.00 THB, and sale price is 948.00 THB.\"]}}}}"],
"type": "ISP",
"message": "E500: Create product failed",
"request_id": "212a6f1316765348731913448"
}

>平台回复：如果只传了reatail price 和 sale price,
系统会根据后台计算公式自动计算，
后台计算公式中是包含运费的。
当地价格 =全球价格（CNY）+ 物流费用（HKD）÷1 - 销售提成 - 支付手续费 - 税费
如果以这种格式传参时：
<sg_retail_price>388.50</sg_retail_price>
<sg_sales_price>308.50</sg_sales_price>
<retail_price>388.50</retail_price>
<sales_price>308.50</sales_price>
系统以sg_retail_price 和 sg_sales_price 所传入的加个为准，不会自动进行计算，要求商家再计算价格时，就要把所有成本考虑进去
以 reatail price 和 sale price 这种形式传，系统会自动计算
<sg_retail_price>，<sg_sales_price>这种形式系统不会自动计算,马来站点的销售折扣价不得超过或等于50% ， 马来销售价是313.11，价格是680.43 ，至于更用户填的价格不一样是因为系统会根据后台计算公式自动计算，后台计算公式中是包含运费的。让用户换一个价格重新刊登

22.{"code":"4224","type":"ISP","message":"E500: Create product failed","detail":["{\"success\":false,\"error\":{\"venture\":[\"Seller's account are inactive or not verified in all publish venture.\"]}}"],
>平台回复：sg 站点账号还没有通过审核，需要联系平台客服去咨询一下。

23."THD_IC_ERR_F_IC_INFRA_PRODUCT_036:Insert sku outer id relation failed, outerId already exists, sell ID:1,000,305,524,sku ID:16,628,132,796,outer ID:8808-金框,serverIP:33.1.95.156"

>平台回复：店铺有重名的 seller sku 了

24. Seller SKU exists.

> 当前sellerSKu在后台已经存在，
表示当前seller_sku（AHC Brilliant Gold Skin Care 3-piece Set）在后台已经存在让用户重新换一下seller_sku重新刊登

25.340860--CN邓安南：lazada刊登报错，提示折扣价格超过了50%，实际没有超过的，麻烦查下
https://mabangerp.coding.net/p/kandeng-kaifa/bug-tracking/issues/14237/detail

>马来站点的销售折扣价不得超过或等于50% ， 马来销售价是313.11，价格是680.43 ，至于更用户填的价格不一样是因为系统会根据后台计算公式自动计算，后台计算公式中是包含运费的。让用户换一个价格重新刊登

26.250357--赖雯慧：lazada有个产品在马帮显示刊登成功，但是在店铺里一直找不到这个产品
https://mabangerp.coding.net/p/kandeng-kaifa/bug-tracking/issues/14921/detail

>当前商品在我们系统里面也是在下架表中的，拉下来的商品状态Suspend(中止)，之前咨询过平台，平台回复 在这里查查

27.{"code":500,"currentTimestamp":1666173286291,"message":"{\"code\":\"302\",\"detail\":[{\"code\":\"E0302\",\"message\":\"SYSTEM_EXCEPTION\"}],\"type\":\"ISP\",\"message\":\"E302: Not supported URL\",\"request_id\":\"21016f1516661732862673934\"}","success":false}，图片链接：http://publish-cos.mabangerp.com/upload/publish/x/334861/20221019/2022101915452432275rdnf20p7i191fs5jjhp194qvk4166616552510082000524.png
{"code":"304","type":"ISP","message":"E304: Get Response Failed","detail":[{"code":"E0304","message":"http://publish-cos.mabangerp.com/upload/publish/x/334861/20221019/2022101915452432275rdnf20p7i191fs5jjhp194qvk4166616552510082000524.png - E304: Get Response Failed - HTTP_RESPONSE_STATUS_CODE_NOT_200"}],"request_id":"210122a416661732770741534"}

>图片URL 问题，导致lazada服务器无法下载到，
这种只能尝试用 /image/upload
图片可以正常打开，但是lazada访问不到：
URL校验要求
1.端口只支持80和443端口
2.对url进行SSRF校验
3.域名黑名单
"^(http://)?10.*",
"^(http://)?11.*",
"^(http://)?192.*",
"^*.sg94",
"^*.id35"
4.不支持ip地址的url

29.
{"code":500,"currentTimestamp":1678067216458,"message":"{\"code\":\"ServiceTimeout\",\"type\":\"ISP\",\"message\":\"The request has failed due to RPC timeout\",\"request_id\":\"212a7ee516780672063661937\"}","success":false}

>我看了一下。。这个请求的sku有点多。 lazada那边是不是有sku数量限制
平台回复：是的 不建议超过50个

30."Thương hiệu:C011:Attribute value that you input is not included in the dropdown list given. Please select from dropdown to avoid error No brands[0]"

>平台回复1：核对下brand ，报错里说的是 填的brand 有问题
平台回复2： No brands 应该是 No brand，不过现在 brand 字段不建议使用了，请替换成 brand_id
https://open.lazada.com/apps/announcement/detail?spm=a1zq7z.27201205.0.0.6b847c73cQ0DyQ&docId=1515

31."message": "BIZ_CHECK_MTEE_RULE_QC:Quality Check, Failed by Lazada Policy(R_4786103): The seller account does not meet API eligiblity criteria of having completed the seller onboarding on Lazada platform and either a LazMall Seller or a non-LazMall Seller with a dedicated Lazada Key Account Manager. Please contact Partner Support Center to request authorization. For more details

>平台回复：QC风控了，这是当地商家。
商家先找当地运营了解下账号是否正常，是否存在违规行为

32.{"code":"500","detail":[{"field":"Product","message":"4142"}],"type":"ISP","message":"E500: Create product failed","request_id":"21410fa016799907401407922"}

>类目id 和 品牌 不匹配导致的，更换下类目 或者 品牌再试试
另外 /product/create 接口，现在建议使用 brand_id
这种情况很少出现，出现了就尝试 换个类目或品牌

33.{"LAZADA_PH":"SYNC_FAIL","errors":{"LAZADA_PH":"BIZ_CHECK_MTEE_RULE_QC:Quality Check, Failed by Lazada Policy(R_4901130): Please review product price to ensure accuracy."}}

>"special_price": "0", 这个删掉试试

34.{"code":"209","detail":[{"code":"SKU_VARIATION_OPTION_NO_EXIST","field":"variation","seller_sku":"QIHB0908-2PCS","message":"The SKU Variation Option is Not Exist, The SellerSKU is：QIHB0908-2PCS, The SKU Variation Name is: quantity, The SKU Variation Option is: 201"}],"type":"ISP","message":"E209: Invalid variation","request_id":"2101089516879431629965060"}

>不要用 Quantity 作为销售属性名称，这是关键词，商品本身有 Quantity 这个属性的，API 这边要求严格一点

35.{"code":"4130","detail":[{"code":"BIZ_CHECK_OFFICIAL_STORE_BRAND_UNAUTHORIZED","field":"brandProp","message":"C025:Your Brand has not been registered as Lazmall Official Brand. Register via Profile > My Account > Brands > Apply for New Brand"}],"type":"ISP","message":"E500: Create product failed","request_id":"2141276616884675271416918"}

>lazmall 商家不能用No Brand  
lazmall必须传品牌
https://university.lazada.co...2yh&type=series

36.{"LAZADA_PH":"SYNC_FAIL","errors":{"LAZADA_PH":"THD_IC_ERR_F_IC_INFRA_PRODUCT_036:Duplicated Seller SKU. Kindly input an unique Seller SKU. "}}

>THD_IC_ERR_F_IC_INFRA_PRODUCT_036 判断, 实际店铺内有重复的 seller sku,
不是本次新增商品有重复seller_sku 而是某些seller_sku这个店铺之前就存在对吗

37.When size is passed in as a standard category attribute, it is not allowed to set hasImage true.

>当size作为标准类别属性传入时，不允许将hasImage设置为true
size为标准属性时，无法挂图；
color_family为标准属性时，可以设置为 variation1进行挂图。一般图片都是按照颜色来区分sku变体的，比较直观。
标准属性中，除了 color_family 其他基本不支持挂图，包括 sku 图片 和 缩略图（color_thumbnail）
自定义属性支持 sku 图片，不支持缩略图

38.{"code":"4180","detail":["{\"success\":false,\"error\":{\"sku_info\":{\"sku0\":{\"color_family\":[\"The sale property value is invalid.\"]}}}}"],"type":"ISP","message":"E500: Create product failed","request_id":"2102ebef16914736834651955"}

>这个类目的 color_family, singleSelect 单选不支持自定义
入参中的 color_family 是自定义的
<color_family><![CDATA[1PCS doll]]></color_family>
查了一下报错是color_famliy这个变体属性的值报错了，平台报错，
1PCS doll 属性值无效，咨询一下平台，平台的回复是color_famliy是单选框不支持自定义，麻烦用户重新换一个属性值 不要使用
1PCS doll